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Frequently Asked Questions

Our FAQs cover diverse topics and questions we notice asked about our healthcare solutions and services.

Do You Have Any Questions?

faqs

How does Dawaa24 patient care management work?

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Better patient engagement, Engaging with patients is a time-honored tradition in medicine and by no means a new concept.

Dawaa24 Patient engagement promotes a patient’s active participation in maintaining their health, building a collaborative patient-doctor engagement, and improving the overall patient experience.

Hospitals, medical practices, and other healthcare establishments are increasingly becoming subject to the same kinds of expectations that retail and hospitality industries deal with; thus, patients expect compassion, acknowledgement, instant communication, and simple access to information from their healthcare providers.

How does Dawaa24 provider care management work?

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Dawaa24 application for augmenting patient flow, workforce utilization, and asset utilization facilitate providers to ensure that the right clinicians, materials, and patients come together at the right place and at the right time. This benefits to diminish waste and improve patient satisfaction, worker satisfaction, and profitability.

Our patient care and engagement solutions benefit the provider to attract the patients with unified and seamless care experiences driving the loyalties, amplifying the revenues, and assisting to protect the margins.

How can insurers use AI in claims management?

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Dawaa24 offer AI-enabled knowledge systems adaptive to humans and gain the interaction among humans and computer systems. By making this, AI furnishes insurers an edge on managing claims—faster, better, and with fewer errors. Insurers can deliver more reliable claims management by adopting intelligent technologies in some of the following means:

  • To facilitate real-time question-and-answer assistance for first notification of loss;
  • To pre-evaluate claims and for automatic damage evaluation;
  • To allow computerized claims fraud detection using enriched data analytics;
  • To predict claim volume patterns;
  • To augment loss investigation

What are the benefits of using AI for claims management?

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AI-related technologies can facilitate an essential quality in claims evaluation, management and administration. It’s fast, accurate, efficient and straightforward to use. It further helps to improve the predictability of assets and fraud. Dawaa24 solution for insurances can pre-assess claims and automate damage evaluation.

How the insurance industry can benefit from advances in automation

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The benefits of intelligent automation are many. First and foremost is capacity creation. Automating a high-frequency, high complexity process like claims intake can release up to 85% of the resources that are typically associated with the process.

Dawaa24 solution for insurance businesses and third-party administrators helps by automating insurance processes, improves processing speeds, resulting in an enhanced end customer experience, enabling insurance companies to be extra responsive to claimants’ needs.
This implies that the business can be managed more sustainably, and these resources can be redeployed to produce more high-value assistance to the clients. A mutual benefit is an improvement to employee experience. Automation can relieve employees from performing repetitive and attention-consuming work like old-fashioned data entry. Automation helps eliminate the need for error-prone validation work every day within the insurance industry. Automation increases precision and tracking, making it easier to audit and scale the process more seamlessly.

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